Hemalatha Chandrasekaran

About Me
Call me "Hema"
CX & EX Orchestrator (CEO)
- Upacharah LLC
Customer Success Manager, 1StopInstall
💡 EX & CX Strategist
🧘 Business Wellness Coach
👥 Zoho People & HR Specialist
🤝 Collaboration-Driven Consultant
🧩 Framework Creator
🚀 Product & Usability Collaborator
✍️ Author of When CX Was a Way of Life — available on Amazon

Let's connect..


What I Do

Check out my website for full offerings; here’s a quick overview:

  • Software Consulting & Implementation – Set up and improve tools

  • EX & CX Strategy – Enhance people and customer experience

  • Product Consulting (0–1) – Shape and validate ideas

  • Framework Creation – Build simple, practical frameworks

  • Collaboration (Partners / Teams) – Work together to deliver

  • Individuals / Employees – Workplace wellness coaching